Customer Service Representativs at Yes-Africa Global Resources Company

Yes-Africa Global Resources Company, we are a global empowerment company committed to helping people take control of their personal and organizational goals.

We are recruiting to fill the position of:

Job Title: Customer Service Representative

Location
: Osun

Get Employed FASTEST: Subscribe To Latest Jobs Free Email Update. Click here to subscribe

Job Description

  • Serves customers by providing product and service information; resolving product and service problems.
  • Customer Service Representative Job Duties:
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications:

  • Customer Service
  • Product Knowledge
  • Quality Focus
  • Problem Solving
  • Market Knowledge
  • Documentation Skills
  • Listening Skills
  • Phone Skills
  • Resolving Conflict
  • Analyzing Information

Application Closing Date
28th February, 2017.

Method of Application
Interested and qualified candidates should send their CV’s to: olujide.mayowa@yesafricaglobalresources.com

, , , , , , ,

No comments yet.

Leave a Reply

Contact Us | Privacy Policy | Disclaimer