Massive Graduate Offline Agent Recruitment at IROKO Partners Limited (100 Positions)

IROKO is Africa’s leading entertainment technology company. Launched in 2010, by Jason Njoku and Bastian Gotter, it is one of the most talked about African internet start-ups, thanks to its flagship Nollywood movie platform iROKOtv. Head quartered in Lagos, Nigeria, the company has pioneered Video-On-Demand for Nollywood content (Nigerian movies) and has aggregated the world’s largest online catalogue of African content, totalling 10,000+ hours.

We are recruiting to fill the position of:

Job Title: Offline Agent

Location: Nigeria
Duration: 3 Month Fixed Term Contract with possibility for extension
Slot: 100

Team Mission Statement  

  • To subscribe new customers in Nigeria to Irokotv
  • To educate and train visitors/customers in Nigeria on how to use Irokotv
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Position Summary

  • To attract visitors to the Irokotv kiosk, provide point of sales assistance, and sell Irokotv subscriptions!

Duties & Responsibilities

  • Attracting visitors to Irokotv kiosks and creating a fun, lively kiosk environment
  • Teaching kiosk visitors how to download and use the Irokotv app
  • Selling Irokotv subscriptions to kiosk visitors to ensure you meet your monthly sales target
  • Subscribing visitors to Irokotv subscription plans and helping them download movies on their phones
  • Managing cash transactions and remitting cash balances to Irokotv
  • Calling Irokotv customers, teaching them how to use the app, and documenting their feedback/concerns
  • Troubleshooting and resolving customers’ problems with our product or escalating issues to the Irokotv customer support team
  • Achieving and maintaining proficiency with our escalation matrixes
  • Consistently staying up-to-date with new Irokotv products/services
  • Providing weekly reports on customer feedback to management


  • Previous sales or customer service experience is a PLUS!
  • Must be friendly and fluent in English
  • Should be familiar with smart phones (Android) and mobile applications

N40,000+ On Target Bonus Scheme.

Application Closing Date

Not Specified.

Method of Application

Interested and qualified candidates should:
Click here to apply online

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