Customer Service Executive Job Vacancy at Coscharis Mobility Limited

Coscharis Mobility Limited (CML) – Our client, with exponential growth plans in Nigeria, are seeking the services of suitably qualified candidates to fill the position below:

Job Title: Customer Service Executive

Reference No: CMO-21
Location: Lagos

Summary

  • Ability to work under pressure.
  • Respond to customer’s complaint and pick up customer’s calls.
  • Resolve customer’s issues as quick as possible.
  • NIM is an Added Advantage.

Responsibilities

  • Resolving Customer Complains, queries and making.recommendations on how to prevent future.occurrence.
  • Keep Customer Data Base at all times.
  • Developing Relationship with all customers.
  • Developing Simple and workable Customer Feed back.
  • Develop and Maintain Customer Reward System and Plan.
  • Develop and Maintain “Know Your Customer” policy.
  • Maintain a bulk SMS system for easy client communication.
  • Maintain Relationship with SIXT HQ on customer relations and other issues as may be assigned.
  • Client Visitation.
  • Develop Customer Appreciation program.
  • To undertake such other Duties as Required and Commensurate with the Grade and Title of the Job.

Requirements

  • HND/B.Sc in related course.
  • Candidate must have 3 years cognate experience.

Application Closing Date
30th November, 2018.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Candidates should provide active and functional telephone numbers and email address.

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